About
iSourceUSA
Our Agents Are Your Agents
We work with you to define the skills that meet your project's needs. Then iSourceUSA selects the agents who best fit your criteria. All agents from iSourceUSA have call center and business support service experience, are college educated, and have been carefully screened for superior verbal and written communication skills. Our favorable work environment, benefits, and cross training ensures that your business receives the highest-quality customer support and retains a consistent team of agents.
Our Facilities Are Your Facilities
iSourceUSA’s offices are located in Bensalem PA, Horsham PA, Southampton PA and Davie FL, with our flag-ship state-of-the-art facility located in San Antonio, TX. All locations are equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant voice and data links, and enterprise-grade network infrastructure. iSourceUSA employs Five-9 VoIP fully-featured call center in the cloud solution with the ability to record, monitor, transfer, and track calls. The solution is fully equipped with Disaster Recovery and BCP to meet your Companies RTO and RPO objectives.
Our Management Team Supports You
iSourceUSA was founded by experienced business executives who combined their backgrounds in information technology, law, finance, sales and marketing to help small and mid-sized businesses. Along with some of the most experienced call center and BPO managers, trainers and HR professionals, they put together the finest in business support services. iSourceUSA offers unparalleled expertise in training, customer service, technology, creative solutions, and problem solving.
All at a Price Your Business Can Afford
iSourceUSA call center, business process outsourcing, and virtual assistant pricing is competitive and flexible. Fees are based on the number of agent hours and are all-inclusive; there are no long-term contracts, set-up fees, or hidden charges. Contact us for a quote and see just how affordable our services are.
Worldwide Call Centers, Inc. has the right experience to be an effective partner for Fortune 500 companies to startup direct marketers. This experience is utilized in virtually every client campaign at Worldwide. We are experts in the call center industry and are here to help you succeed.
