Our

RESOURCES

The iSourceUSA Team is led by:
Chetan Patel, President and CEO
Bob Matlack, VP of Sales and Marketing
Mike Cowan, VP of Information Technology
Lori Melair, VP of Business Management

iSourceUSA can provided Companies with the most complete solution that will match your organization’s objectives. The combination of our industry leading solutions, proven expertise in all types of customer support, and specific, translatable experience within the healthcare sector makes iSourceUSA a uniquely attractive partnership option. iSourceUSA is pleased to offer your Organization a pricing solution that we feel would best serve your needs iSourceUSA has established itself as a true leader within the industry through the fashion in which we engage our clients at all steps of the process. As you progress through your decision making cycle, we are confident that you will find our organization to be responsive, capable, urgent, and that we uphold the highest standards of ethics and professionalism.


Founded in 2007 by Niraj Patel, Bob Matlack, George Saab, and Chetan Patel.
iSourceUSA is a Professional Services Company.

  • Providing call center services, business process outsourcing, and virtual office assistants supporting small and midsized businesses, whether they need 1 or 31 agents, daytime, overnight, or 24/7 coverage.
  • Can service many business segments, including Hospitality, Healthcare, Pharmaceutical, Financial, and Manufacturing.
  • Currently serves over 200 companies and 68,000 individual customers in North America and employs over 100 people in the Horsham PA, Bensalem PA, Dave, FL and Southampton PA. Our San Antonio office employs staff Globally and is used primarily for bi-lingual services. It has won numerous industry awards .


We deliver optimum business results by leveraging the following: Integrated, end-to-end enabled business transformation: We just do not only advise you but also work with you to implement the change, thereby validating the effectiveness of our solutions for your business.

iSourceUSA's Global Delivery Model allows rapid engagement scalability, right from analysis to implementation. Our high caliber employees have the competence to meet your local and global business requirements.

Proven methodologies and fact-based approach: Our methodologies and solution accelerators incorporate our best practices and are set for uniform processes and accelerated deliveries. Our research and knowledge strengthen our fact-based approach to deliver best-in-class solutions.